We will try our best to make sure the products shipped to our customers are in good quality. If there are some problems on the goods, you have right to guarantee your benefits.
Different products have different warranties, so make sure you contact us before the deadline. If you don't know the warranty of your item, you can contact our staffs before making a purchase.
1. Return and full refund
Products with quality problem can be returned and refund.
Customer need to send the products back to us, When we receive the products, We will give an full refund.
2. Replace
Products with quality problem can be returned and replaced.
Customer need to send the products back to us, When we receive the products,We will replace new ones and ship back to customer.
We will pay shipping fee for the replaced products we ship to the customer.
3. Repair
Products with quality problem can be returned and repaired.
Customer need to send the products back to us, When we receive the products,We will repair and ship back to customer.
Buyers pay all the shipping fees in both sides.
4. Exchange
If you are not satisfied with any of our products due to a fault, you can send them back to us for an exchange to another product, in this case, we don't pay the fees, you send the item back and you need to pay the difference between product costs etc.
5. Return and partial refund
Because the international shipping fee is very high and most of pictures are taken by ourself with real products.So we do not give full refund for returns without quality problems,like "not like the picture ","not as imagining" or just "not satisfied".
We will reduce the shipping fee from the order total amount, and charge you 15% restocking fee that means a partial refund.
Note : All electronic components and cell/smartphone parts are not returnable but we will offer a very large discount if you order another part that meets your needs.